Atlassian Confluence is available in two plans – one is for small teams that come for a monthly flat rate of $10 for up to 1o users for one server, and the other for enterprise teams of up to 500 users implementing a data center. Like to share content with fellow IT pros and encourage users to help themselves? Zoho Desk shines in this area with an online, multi-brand portal that you can customize and fill with various knowledge base articles, information, FAQs, and resources. The best part is that you can choose to host the knowledge base in LiveAgent or another server. The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. To get to know the features firsthand, you should make the best of the Bloomfire free trail. The suite consists of two components: an image-editing (drawing) program for creating graphically sophisticated mindmaps, and the intelligent KnowledgeMap server, which analyzes text document content and integrates it with a knowledge map. Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team. Inefficient knowledge sharing is very expensive. Search function along with labeling for better content organization. Analyze and improve. Best Knowledge Management Software of 2020. It comes with built-in SEO software features, along with secure access, auto-suggest, smart search filters, and built-in reports. You can create a knowledge base and use context-sensitive help tools to create on-site and task-based help. Bloomfire is the leader in knowledge … Bloomfire is one of the top knowledge management platforms out there. Integrations with third-party applications like Disqus and Google Analytics allow users to expand Document360’s capabilities. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. You can use this to improve the performance of your customer support teams. And there are a thousand more things you can do with the app. Custom home builder software is relatively new to the scene of the construction industry.In short, this tool is used by professionals to create and manage the documentation for building schemes. It provides a powerful site-wide search tool that returns results from pages, modules, and files stored in the document exchange, including text within documents. Best knowledge base software for your business, complete with a help center, domain mapping, portal customization, and self-service. Zendesk, while primarily a customer support system, offers a comprehensive set of knowledge management features that you cannot go wrong with. Open-source software suite for e-book management. You can begin with using it as a flexible outliner, diary or notebook, and as your database grows, Piggydb helps you to shape or elaborate your own knowledge. Document360 offers an appealing free trial to help potential clients to try all its features firsthand. Detailed Inbenta Knowledge Management Review. As part of your digital transformation strategy, it provides a cloud-based platform where you can create, search, and access valuable knowledge across multiple cloud data sources as well as receive business intelligence reports. Spiceworks is a free knowledge base application particularly designed for IT teams. You can manage and distribute research and development facts and ideas to stakeholders and decision-makers more effectively. It landed at the top spot on our list for its robust knowledge management module that lets users build help centers, online communities, FAQs, and customer portals. Knowledge is now considered a high-value commodity. It includes knowledge rather than information, and that knowledge is accessed rather than searched for. Build and create your online exams & tests with great ease and provide your users with appropriate feedback, so they will have a rich learning experience. Designed for customer self-service to help unburden your agents and support team, Multi-brand capable – can support different knowledge base articles for each brand you carry, Customize your portal to match your website, Integrates with Google Analytics so you can understand customer engagement levels, Allow customers to submit tickets right from the knowledge base help center, Enable customers to rate your knowledge base articles so you’ll know where to make improvements, Connects to Jira to get insights on your development work, Create anything – project notes, plans, etc. Even in the age of Google, general knowledge still matters. Categories: Education. With Remedy Knowledge Management, you can solve problems faster by putting the right information in front of the right people at the right time, reducing the burden on your IT team, and significantly improving customer satisfaction. Tettra is a knowledge and content management tool designed for modern teams, helping them make better decisions in less time. ProProfs is the world’s best online knowledge base software that makes it super easy to create a robust help site hassle-free. Stay on topic. Since every document is attached as a text note to a mindmap item, you can organize them perfectly in a large mindmap. All your users would need to access your information is a standard web browser and an Internet connection. What is the best knowledge management software? With easy access to structured data, your organization becomes better informed and more agile. Tettra aggregates everything in one place for smooth onboarding of new employees and finding documents. It lets everyone contribute to documentation and sharing through a simple and intuitive page editor. Moreover, authors get a discussion platform for hassle-free collaboration. The Knowledge Broker Blueprint is a comprehensive online training and software, called MindMint, which is designed to teach you how you can tap into the $355 million per day knowledge industry. #1 Rated Knowledge Base Software (since 2011) You can show questions and answers in multiple categories and set tags for easy search. Enterprise is fully-integrated, owner-centric, cloud-based construction software focused exclusively on meeting the needs of facility owners construction. Offboarding processes for additional knowledge base software is offered in three plans, including one with enterprise custom pricing simple! Ten users free, you should make the best part is that you want to work.... It also has a growing impact on most, if necessary, take action is free of.. 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