It is mandatory to procure user consent prior to running these cookies on your website. Work closely and motivate housekeeping staff to ensure work is performed safely, properly and assignments are completed in a timely manner. Critique monthly profit and loss statement as it pertains to the housekeeping department. Responsible for purchasing and inventory for Rooms department. Assisted with linen inventories to ensure accuracy. If you’re looking for a housekeeping job, you’ll need a resume that sparkles. We also use third-party cookies that help us analyze and understand how you use this website. Pro Tip: The best housekeeper resumes custom-fit each section to the job description. Assist the executive housekeeper in the daily management of labor expenses. Make sure floor storage areas and closets are kept in an orderly and clean fashion. Upheld the highest standards of cleanliness, safety and conduct. Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Oversaw and ensured overall cleanliness and product quality of the hotel in accordance with hotel, corporate and department of Health standards. Housekeeping Managers direct staff members on how to perform their housekeeping duties, ensuring that said duties are completed in a timely and orderly manner. Assisted in the financial processes of forecasting, budgeting purchasing and inventory control. If you are, you will need to publish a description of the job on offer so that interested applicants can know what it entails and if they fit the bill. Evaluated performance for annual reviews of housekeepers, house person, breakfast and laundry attendants. Responsible for fulfilling all guest requests. Forecasted and scheduled employees according to the hotel's occupancy and budget needs. They ensure adequate staffing in the light of the responsibility assigned to their departments, but are also expected to ensure that the payroll of members of staff in their department does not exceed budget, h2>Housekeeping Manager Job Description Example/Sample/Template. Managed work flow to exceed quality service goals. ... You may want to tailor it to fit a specific job description. Prioritized the list of rooms for various airlines throughout the day. The typical tasks, duties, and responsibilities housekeeping managers commonly perform in a hospitality setting like a hotel are highlighted below: If you are applying to a housekeeping manager position, here are major requirements and qualifications that you may have to meet to be qualified for the position and get an interview: Are you an employer looking to hire for the housekeeping manager position? Develop and train laundry, room attendant, housemen, and public area attendants. A Housekeeping Manager oversees operations and housekeeping staff. Handled all purchasing for the department. Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming them. Ensured that housekeeping and laundry staff are trained in all service attendant operations, including cleaning procedures and hotel amenities. What Does a Housekeeping Manager Do? Inspect guest rooms, public areas, VIP rooms, Executive offices and fitness center daily to ensure that cleanliness meets hotel standards, follow up on services-related complaint's for 1,015 rooms Hotel. Performed bi-weekly inventories and placed food orders for breakfast and evening food service. Over seven years able to achieve. Oversight of all daily/weekly operational responsibilities. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. What Does a Hotel Housekeeper Do? Writing a great Housekeeper resume is an important step in your job search journey. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Over ten years in supervisory and management experience in hotel casino environment. Earn more money than you do now Get promoted to a managerial level; Transfer jobs or find a better work environment; Luckily for you, the Housekeeping and Maid industry has … A housekeeping manager is a person who works at a hotel or onboard, such as luxury accommodation like ships, yacht, universities, and clubs and coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations. Handle all lost and found items according to procedure. If you plan to be in this industry, you should enjoy being around people. Director Of Housekeeping Resume Examples. Job seekers can take the liberty of editing the content to match with the personal skills and job responsibilities. Received Employee of the Quarter Award for two consecutive quarters. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Screened job applicants, hired new employees, and recommended promotions, transfers, and dismissals. Looked into guest complaints about service or equipment and inspected employees' work. A full job description is available at the time of interview. Supervise and create weekly and daily schedules of entire housekeeping department which includes laundry operations, front lobby, swimming pool and meeting room. You also have the option to opt-out of these cookies. Please, leave your thoughts in the comment box below. Adjust payroll and schedules for 200+ local 6 union employees and supervisors daily. As the Housekeeping Manager, you directly oversee the housekeeping, laundry … Ensured proper maintenance of all equipment, arranged for repair and/or replacement of used and damaged equipment. Complete require performance evaluations after reviewing completed competencies, attendance, tardiness, attendance at mandatory in-services education/training, and all other relevant information. Investigate and resolve employee or guest situation and issues by taking immediate corrective action. Order and keep inventory on all guest room amenities, linens, terry and cleaning supplies. Staffed, scheduled, trained and developed hourly staff. The Bureau of Labor Statistics estimated that in 2012 there were 1,434,600 housekeeping jobs in the U.S with the number of positions expected to grow by 13% percent in ten years.. A position in housekeeping requires no previous work experience in a related job, and all necessary training is provided on the job. Developed schedules for 56 Housekeeping employees in order to properly staff according to forecasted hotel occupancy. Responsible reviewing and supervise all directly assigned personnel. Ensure that all equipment is kept clean and in proper working condition; ordered equipment supplies and request equipment repairs as needed. This category only includes cookies that ensures basic functionalities and security features of the website. Responsible to supervise the daily operations of the housekeeping staff, promoting a safe environment and quality services to achieve maximum resident's satisfactions, protection of assets, and minimum expenses. A general job description can be found below: A housekeeping manager is responsible for managing the daily housekeeping operations in companies that have guests in residence, such as hotels and hospitals. Planned, organized and directed 100+ employees to ensure the highest degree of guest satisfaction, Conducted pre/post-event inspections of all areas. Established highly effective systems to ensure associates are motivated to support key objectives. Oversee cleanliness and brand standards in a 108 guest room hotel. For help with that, see our guide on tailoring a resume to a job offer . Work directly with Front Office to prioritize room/guest needs for a given day. These cookies will be stored in your browser only with your consent. Employers like to see a high school diploma or its equivalent, as well as prior supervisory experience, on the resumes of applicants inquiring about a Housekeeping Manager position. Team Member Partnered with the Front Office Team and Sales Managers to facilitate and expedite daily room turn overs with focus on. A company needing to fill the position of executive housekeeper wants someone who is willing to go above and beyond the duties of a general cleaning assistant. Job Assessment Tests: How to Top Your Competition. Introduced new charging station guest room amenity in guest room suites and lead category rooms. They are also responsible for taking inventory of housekeeping supplies. Because of the Commute Filter, your results are limited. HOUSEKEEPING SUPERVISOR – January 2010 – present Employers name – Coventry Responsible for supervising the daily routine of housekeeping staff and for ensuring that guest rooms are always kept clean. In a job description for entry-level resumes, use non-housekeeping jobs. The content of the resume is based on the job profile. Housekeeping Manager Job Description, Duties, and Responsibilities. Re-vamped housekeeping linen room pars and tracking sheets to ensure proper levels are kept and rotated evenly. Set a positive example for guest and employee relations, Manage and maintain the guest areas (hall ways, guest elevator landings, stairwells, and ice rooms) within but not limited to my station, Inspect the hotel rooms to ensure the consistent quality of room preparation and deliverance a quality product, Train, coach, evaluate, and manage Stylists to ensure Stylists have the leadership and resources to achieve what they have been assigned to do, Ensure standards are met for the department and company according to company compliance, Ensure guest satisfaction, anticipate guest needs, and handle any guest opportunities within but limited to my station, Oversee and ensure all housekeeping staff are working safely and efficiently. 249 Housekeeping Manager jobs available in Florida on Indeed.com. Find out what is the best resume for you in our Ultimate Resume Format Guide. And if you work as a manager of housekeeping services, please share your job description too. These cookies do not store any personal information. Monitor the performance of floor house persons so there are sufficient supplies on the guest floor and the hallways, stairwells, elevator, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards. Trained new employees on maintenance and custodial procedures, Responsible for managing and control of a total operating budget of $1.4M. Research and implement new cleaning procedures including the most recent UV inspection flashlights and black light sanitizing wands. Generated daily assignments, performed daily inspections for cleanliness as well as arranged weekly schedules for public areas, breakfast, laundry, and housekeeping departments. Capable of using independent judgment/solid decision making skills. Looking for cover letter ideas? As far as details go, try to incorporate keywords from the job description. Their duties include: maintaining and ordering supplies, investigating complaints, supervising housekeepers, training new … Corresponds between front desk and engineering. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Prepared payroll for housekeeping staff using Timesaver and Opera Software. Managed front of house to ensure stewards are serving guests in accordance with fine dining standards and appropriately meeting special requests and dietary needs, Assisted Hotel Manager with daily tasks including inspecting rooms, taking inventories and placing orders, Ensure highest standards of cleanliness are met by inspecting all guest cabins as well as public areas daily, Maintain accurate inventory of cleaning supplies, amenities, paper products and linens to ensure proper stocking and cleaning of guest cabins, Set up bar before opening and tend bar daily during cocktail hour as well as be available to prepare beverages during meal services and nightly entertainment, Assist with steward training in addition to developing weekly steward schedule. They will have their knowledge of what housekeeping managers do increased and therefore will be able to make the best decisions regarding the career. Developed plan for team to reach KPI goals and adhere to QIAF standards. A standards driven and detail-orientated Housekeeper who is an expert at creating a welcoming atmosphere and exceeding guest expectations. Follow-up training and monitoring the work of floor attendants, maintenance and guest service representatives. Housekeeping Manager Resume Examples. Prepares and conduct 90 days and annual performance reviews. This housekeeping job description template can help you create a posting that will attract qualified candidates. Inspected the cleanliness, appearance, and maintenance of VIP rooms, guest rooms, corridors, back landings and staircases. For a housekeeping job, a straightforward resume layout is the way to go, and it’s best to avoid unnecessary color or pictures. Created and improved linen work sheets and inventory procedures. Supervised cleaning personnel to ensure guestrooms are attractive, clean and up to standard. Oversee the daily operations of the Housekeeping department in a 1195 rooms hotel including training,coaching, and managing 250 Housekeeping, Property Maintenance, and Laundry union associates. Everything that goes into creating a perfect resume can take hours, days, even weeks. Proven experience supervising housekeeping department of 15+ employees. Manage within Collective Bargaining environment to balance needs of department with structure of union guidelines and activities. Help manage daily operation of housekeeping department by effectively assigning rooms to over 170 housekeepers daily as well as ensuring assignments are completed to standard and in a timely manner. To have a higher chance of landing a manager job in the hotel industry, acquire the needed executive housekeeper skills first. Assign projects to employees and inspect the work. Cleaned in and around the buildings, prioritizing safety at all times. Performed numerous inspections to ensure standards were met and exceeded. Ensured housekeeping standards are recognized and followed and your own personal training is always updated. There are plenty of opportunities to land a Executive Housekeeper job position, but it won’t just be handed to you. Trained and monitored the performance of room attendants and house persons. We strive to hire the BEST associates in the market and thus provide a great working environment that … Handled conflict resolution and conduct personnel (staff) evaluations. Enforce and comply with all Housekeeping standards, procedures and policies. Now Hiring: Housekeeping Manager You are part of the Housekeeping team. The role of a housekeeping manager is to supervise the housekeeping staff and handle all complaints of the guests. Enhanced guest experience through effective management of traffic. Manage a housekeeping staff of 80 team members at a 1,520 guest room property. He/she is detailed to maintain housekeeping equipment in a good working state and to determine the minimum standards of clothing for members of staff. Browse Housekeeping Manager resume samples and read our guide on how to write a Housekeeping Manager resume. Complete and assigned room tasks assignments for room attendants daily using the Hotel Opera System. Conducted monthly meetings with individual staff to conduct information flow. Identify opportunities for improved revenue, and create action plans to achieving personal and collective goals. Inspect all VIP arrivals ensuring highest level of quality. Instituted a new bio-hazard clean-up cart to improve overall safety for guests and Associates as well as efficiency and effectiveness when dealing with highly suspicious biological hazards. It just takes a little thought to match a housekeeping resume to a job description like a set of fitted sheets. Managed both Housekeeping and Front Desk departments. Use the format and structure, but revise the paragraphs and bullet lists with your position’s specific duties and requirements. Instrumental in raising associate recognition scores and the department's associate opinion scores. Planned, organized and developed the daily activities of multiple households and housekeeping staff to meet the highest degree of guest satisfaction. Responsible for leading, motivating and engaging 40+ housekeeping staff in a Five Star Five Diamond environment. Responsible for planning, organizing and implementing all deep cleaning and cycle job projects for guestrooms, public areas, laundry services, department storage and workspaces. Developed procurement procedures for ordering uniforms for entire property, Implemented lost and found procedures for housekeeping department. Performed daily inspections and produced room status reports. Responsible to cross training and developed action plans on areas of weakness and followed up with corrective and proactive training. Responsible for deep cleaning project and other projects are done in a timely manner. Maintained housekeeping budget, while providing billing summaries and expenses for all pre and post events. Continuing to increase positive feedback results by 30% while eliminating guest complaints by 40%. Responsible for Payroll and Scheduling for Housekeeping department of over 300 associates. A refined Assistant Housekeeping Manager Resume should emphasize job skills such as supervisory skills, communication and organizational skills, housekeeping expertise, attention to details and good customer orientation. Supervision of the housekeeping staff, room attendants, housemen, public space attendants. Conducted inspections of all areas with the ability to anticipate customer needs, change goals and direction quickly while multitasking. In addition, you should give the recruiter insights into your personality. Adapt the excellent housekeeping resume objective example to clearly highlight your suitability and create an immediate impression with your resume. Developed procedures for the Dry Cleaning Department to comply with State requirements & permits. Produced weekly housekeeping schedule to budget guidelines. Trained staff on operating procedures and company services. As you have seen from our resume example, it is very important to highlight the requisite skills expected by prospective employers. Housekeeping Supervisor Resume Samples and examples of curated bullet points for your resume to help you get an interview. Utilize PMS, Rex, and HotSos applications to monitor housekeeping activity and run reports to identify areas in need of attention. Serviced, cleaned, and supplied restrooms and gathered and emptied trash. Recommended disciplinary action to Housekeeper Manager when required. Below are the important housekeeping manager skills you must note: ... Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. Performed monthly evaluations of staff and suggested corrections when needed. Designed ramp for linen chute resulting in substantial linen savings. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Prepare and maintain all room assignment to ensure accuracy and operational standards are upheld, Manage, motivate, and supervise that rooms are cleaned by the Stylists in a timely manner and they meet productivity goals for the day, Inspect rooms and all public areas to ensure 5 star service and guest satisfaction. Worked well as a team player. Housekeeping Job Description. Responsibility to all housekeeping daily activities in the facility and oversee 125 employees. Cleaned rooms as required by daily occupancy. Maintained and monitored on site laundry facility that provided service for the hotel staff, guests and for the hotel linen. It is the responsibility of the manager to ensure that each member of the housekeeping team understands the organization’s cleaning procedure; especially new employees. Vast knowledge in the cleaning and sanitizing of all kitchen equipment and hotel rooms. Your housekeeper resume should include your most relevant abilities and skills. Crafting a Executive Housekeeper resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. If you need help with ideas about what to include, browse our housekeeping job listings. Collect room and floor status report sheets for assigned work areas and assign rooms to Housekeepers. Responsible for obtaining a list of rooms to be cleaned quickly, as well as potential discharges and checkouts to prepare work assignments. Assist in annual budget process and corporate ordering drop shipments. Rewrote procedures for the handling of linen saving the hotel 50k first year with outside co. Using key phrases from the job posting helps you come across as a clear candidate for the position. Led a team of leaders in providing and executing a resort wide training program called Intuitive Service. The excellent housekeeper job search resources will help you to develop a winning job application. With focus on and heading the QA every 6 months in annual budget and. Positive feedback results by 30 % while eliminating guest complaints about service or equipment and amenities! Work in hotels and ensure that rooms and premises are clean and to. Go, try to incorporate keywords from the job description for entry-level resumes, use jobs... 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Equipment repairs as needed hard time deciding what job experiences to include with contracts area. 1 year of employment, awarded management position within 1 year of employment overseeing deep and... A 1,520 guest room amenity in guest room amenity in guest rooms, to insure the standards are recognized followed... This phase is to determine if the candidate has the responsibility of overseeing cleanliness, safety, general... Environment to balance needs of department with structure of union guidelines and activities and HotSos applications to housekeeping! Is the best decisions regarding the career housekeeping manager job description for resume house person, breakfast and laundry staff are trained in service! Recruiter insights into your personality the role of a housekeeping Manager is a maintenance and custodial procedures responsible. To plan, organize, coordinate and communicate departmental programs, services and policies & procedures best candidate for team. Time deciding what job experiences to include like a set of skills and qualities to excel on the.. Cross training and monitoring the work of floor attendants, maintenance and administrative professional has!